Cafe Ami Team Leader

2 weeks ago


Vancouver, British Columbia, Canada Cafe Ami Full time
Job Description

We are seeking an experienced Food Service Supervisor to join our team at Cafe Ami. In this role, you will oversee the daily operations of our food service department, ensuring that high-quality products and services are consistently delivered to our customers.

Key Responsibilities:
  • Supervise and Coordinate Activities: Lead and direct a team of staff who prepare and portion food, managing their tasks and workload to ensure efficient service delivery.
  • Train Staff: Develop and implement training programs to enhance staff skills and knowledge in job duties, sanitation, and safety procedures, promoting a positive work environment and excellent customer service.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, maintaining accurate records of stock levels and minimizing waste.
  • Hiring and Performance Management: Recruit and select qualified food service staff, providing ongoing performance feedback and coaching to support employee growth and development.
  • Quality Control: Ensure that food quality meets our high standards, addressing customer complaints and concerns promptly and professionally.
  • Record Keeping: Maintain accurate records of sales, inventory, repairs, and wastage, using data to inform business decisions and drive continuous improvement.
Requirements:
  • A minimum of 1 year of experience in a similar role or related field, with a strong understanding of food service operations and management principles.
  • Excellent leadership, communication, and problem-solving skills, with the ability to motivate and coach a diverse team.
  • A proven track record of success in inventory management, staff supervision, and customer service, with a commitment to delivering exceptional results.
  • Degree in Hospitality, Culinary Arts, or related field (an asset).
Working Conditions:
  • This is a full-time position, working approximately 30-40 hours per week.
  • The ideal candidate will be flexible and able to adapt to changing priorities and demands, with a strong focus on teamwork and collaboration.
Compensation and Benefits:
  • Salary: $45,000 - $55,000 per year, depending on experience and qualifications.
  • Benefits Package: Comprehensive benefits package including medical, dental, and vision coverage, as well as opportunities for professional development and advancement.

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