Community Pharmacy Healthcare Support Specialist

4 days ago

Toronto, Ontario, Canada Northern NorthMart Full time
About Our Company

The North West Company is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food.

We take pride in providing comprehensive and innovative patient-centered health services to under-served and hard to reach regions.

Compensation and Benefits

A competitive salary of $55,000 per year is being offered along with opportunities to learn, develop and advance throughout the organization.

We also provide a range of benefits including discounted or free food, housing allowance, and excellent work-life balance.

Your Role

In your role as the Community Pharmacy Healthcare Support Specialist, you will assist the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care.

You are expected to deliver superior customer service and to participate in all aspects of Pharmacy Operations as required as a team member.

  • Receive prescriptions from patients, follow provincial legal/regulatory conditions, and maintain patient confidentiality;
  • Perform computer functions as directed by the Pharmacist, including data entry, price check, patient information entry/update, refills, and report generation;
  • Fill prescriptions (always under the Pharmacist's or Regulated Pharmacy Technician's supervision);
  • Select appropriate products, and count, measure, and prepare the products;
  • Label and organize prescriptions for Pharmacist, and gain necessary approvals for verbal refills where authorized;
  • Facilitate all aspects of Cognitive Services;
  • Maintain inventory control;
  • Assist Pharmacist in maintaining appropriate stock levels of drugs and supplies, and check for, and pull, expired medications at least monthly,
  • Maintain supplies and clerical organization;
Requirements

To be successful in this role, you will require:

  • Certification from a College/On-line Pharmacy Technician school (accreditation not necessary);
  • Two or more years of experience as a Pharmacy Assistant;
  • Experience with report generation; and able to prepare receipts, invoices, letters and memos, and general filling;
  • Experience filling medication orders, including measuring, mixing, and packaging, labeling, and delivering;
  • Ability to work under minimal supervision;
  • Competent and efficient with Kroll pharmacy management system;
  • Experience in retail or administration is an asset;
  • Great customer service skills;
  • Strong communication skills, both verbally and written, and;
  • Policy and procedure driven, with respect and understanding of community differences;
About Us

We create a collaborative and constructive culture by:

  • Being Enterprising;
  • Committing to our Customer;
  • Working with Passion;
  • Leading and Developing Others;
  • Demonstrating Respect and Inclusivity;
  • Building Trust;

We value diversity and inclusion, and encourage applications from all candidates. A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization.

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