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    3 weeks ago

    Kamloops, British Columbia, Canada MOTEL 6 Full time

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Reservations Supervisor

2 months ago

Kamloops, British Columbia, Canada MOTEL 6 Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at MOTEL 6. As a key member of our hotel operations team, you will be responsible for coordinating and managing the reservations process, ensuring seamless guest experiences.

Key Responsibilities
  • Reservations Coordination: Assist guests with special needs, coordinate and assign work tasks, and review work to ensure efficient operations.
  • Staff Management: Hire, train, and supervise staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity and customer service delivery.
  • Supply Management: Requisition materials and supplies as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a hotel or motel setting.
  • Language: English is the primary language of communication.
  • Work Schedule: 35 hours per week.
Personal Qualities
  • Attention to Detail: Ensure accuracy and attention to detail in all aspects of the job.
  • Client Focus: Provide excellent customer service and focus on meeting guest needs.
  • Dependability: Demonstrate reliability and dependability in completing tasks and meeting deadlines.
  • Interpersonal Skills: Develop and maintain effective relationships with colleagues and guests.
  • Judgement: Make sound judgements and decisions in a fast-paced environment.
  • Organized: Prioritize tasks, manage time, and maintain a organized work environment.
  • Team Player: Collaborate with colleagues to achieve team goals and objectives.