Commercial Insurance Specialist
1 month ago
At BrokerLink, we're committed to living our values: integrity, respect, customer-driven mindset, excellence, and generosity. These values drive our diversity and inclusion efforts to create a respectful and inclusive work environment.
We're looking for a Commercial Account Manager to join our team in North Bay, ON, working on a permanent full-time basis.
As part of our employee promise, you'll enjoy:
- Flexible health and dental insurance benefits package
- Personal spending amount for a healthy lifestyle
- RRSP - Registered Retirement Savings Plan with company matching
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- 'Dress for your day', dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers and more
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
- Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2023
Key responsibilities include:
- Providing assistance to the Commercial Insurance Broker
- Servicing Independent Business Unit accounts and writing new business
- Providing customers with prompt service by offering advice, helping customers understand insurance, and discussing customer concerns
- Receiving and processing all incoming Commercial paperwork
- Assisting with quotes to customers, writing new business, reviewing existing coverage, and updating customer file information
- Preparing documentation for insurers, completing applications for new clients, and issuing insurance certificates
- Processing endorsements, invoices, and following up on payments
- Communicating with Insurance companies, negotiating with underwriters on customers' behalf, negotiating renewal of terms, and following up with Adjusters on claims status
- Sourcing and obtaining additional information requested by the underwriter and completing applications
The successful candidate will have:
- High School and/or Post Secondary Education
- RIBO License preferred or willing to obtain
- Strong customer focus
- Previous sales experience is an asset
- Demonstrated ability to handle multiple priorities successfully
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
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