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Restoration Specialist

2 months ago

Abbotsford, British Columbia, Canada SERVPRO Full time
Job Description:

Job Title: Restoration Technician

Job Summary: We are seeking a highly skilled and experienced Restoration Technician to join our team at SERVPRO. As a Restoration Technician, you will be responsible for responding to service calls, performing restoration services, and communicating with customers to ensure their needs are met.

Key Responsibilities:

  • Respond to service calls and perform restoration services as assigned, following SERVPRO production guidelines.
  • Communicate with customers to ensure their needs are met and provide excellent customer service.
  • Support crew chiefs and other production personnel as needed.
  • Clean and maintain vehicles, equipment, warehouse, and office areas as needed.
  • Inventory and load work vehicles with equipment, products, and supplies needed for each project.
  • Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities.
  • Set up staging area and equipment for each project.
  • Leave job sites with a clean and orderly appearance.
  • Perform production processes following SERVPRO production guidelines per work order per crew chief directions.
  • Ensure clear two-way communication with crew chiefs and other technicians.
  • Perform end-of-day/end-of-job cleanup and breakdown to leave job sites with a clean and orderly appearance.
  • Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling.

Requirements:

  • Effective oral communication skills.
  • Experience in cleaning/restoration preferred.
  • High school diploma/GED.
  • IICRC certifications preferred.
  • Ability to travel locally and out of state as necessary.
  • Ability to successfully complete a background check subject to applicable law.

Physical and Work Environment Requirements:

  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance.
  • Exposure to chemicals.
  • Walking and standing for long periods of time, driving, sitting, climbing.
  • Ability to climb ladders and work at ceiling heights.
  • Ability to work in tight spaces (e.g., crawls spaces under buildings).
  • Repetitive pushing/pulling/lifting/carrying objects.