Senior Operations Manager

4 weeks ago


London, Ontario, Canada paretofm Full time

Job Title: Senior Operations Manager

Job Summary:

We are seeking a highly skilled Senior Operations Manager to join our team at ParetoFM. As a key member of our operations team, you will be responsible for managing day-to-day operations, ensuring exceptional service delivery, and driving business growth.

Key Responsibilities:

  • Manage day-to-day operations, including daily management of Pareto teams and specialist service partners.
  • Conduct weekly operational briefings with client representatives to discuss operational challenges and opportunities.
  • Prepare and deliver monthly management reports and quarterly strategic reviews to senior stakeholders.
  • Ensure compliance with baseline contracts and report on service delivery.
  • Act as the senior point of decision-making for the team and key point of escalation.

Requirements:

  • Minimum of 5 years' experience in facilities management, with a strong understanding of FM service delivery.
  • Excellent planning, organizational, and communication skills.
  • Ability to manage own workload and work on own initiative.
  • Strong IT skills and ability to work in a rapidly changing environment.

About Us:

ParetoFM is a leading facilities management company, delivering exceptional service to our clients across multiple sites. We are committed to providing a supportive and collaborative work environment, where our employees can thrive and grow.



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