Travel Operations Manager

2 weeks ago

Surrey, British Columbia, Canada INDO CANADA TRAVEL AGENCY LTD. Full time

Job Title: Travel Operations Manager

Job Summary: We are seeking a highly organized and detail-oriented Travel Operations Manager to join our team at INDO CANADA TRAVEL AGENCY LTD. The successful candidate will be responsible for overseeing the day-to-day operations of our travel agency, ensuring seamless travel experiences for our clients.

Key Responsibilities:

  • Supervise and coordinate the work of travel clerks, ensuring efficient and effective service delivery.
  • Assist clients with special needs, providing personalized support and guidance.
  • Coordinate, assign, and review work to ensure timely completion and high-quality results.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed.
  • Requisition materials and supplies to support business operations.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a supervisory role.
  • Urban area experience preferred.
  • Travel agency experience an asset.

Working Conditions:

  • Fast-paced environment with tight deadlines.
  • Work under pressure to meet client expectations.
  • Attention to detail and organizational skills essential.

Personal Suitability:

  • Client focus and initiative required.
  • Judgement and organized approach essential.
  • Team player with excellent communication skills.

Other Benefits:

  • Free parking available.
  • Parking available.
  • Travel insurance provided.
  • Permanent work term.
  • English language required.
  • 40 hours per week.

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