Travel Operations Manager
4 weeks ago
Job Title: Travel Operations Manager
Job Summary: We are seeking a highly organized and detail-oriented Travel Operations Manager to join our team at INDO CANADA TRAVEL AGENCY LTD. The successful candidate will be responsible for overseeing the day-to-day operations of our travel agency, ensuring seamless travel experiences for our clients.
Key Responsibilities:
- Supervise and coordinate the work of travel clerks, ensuring efficient and effective service delivery.
- Assist clients with special needs, providing personalized support and guidance.
- Coordinate, assign, and review work to ensure timely completion and high-quality results.
- Hire and train staff in job duties, safety procedures, and company policies.
- Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed.
- Requisition materials and supplies to support business operations.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a supervisory role.
- Urban area experience preferred.
- Travel agency experience an asset.
Working Conditions:
- Fast-paced environment with tight deadlines.
- Work under pressure to meet client expectations.
- Attention to detail and organizational skills essential.
Personal Suitability:
- Client focus and initiative required.
- Judgement and organized approach essential.
- Team player with excellent communication skills.
Other Benefits:
- Free parking available.
- Parking available.
- Travel insurance provided.
- Permanent work term.
- English language required.
- 40 hours per week.
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