Legal Operations Technology Specialist

3 weeks ago

Toronto, Ontario, Canada Equinix Full time
Job Summary

As a key member of the Global Legal Operations team, the Legal Operations Technology Analyst will play a critical role in driving digital transformation across the Legal practice areas. This role will be responsible for working with various stakeholders across the Legal department on projects, from opportunity alignment and requirements gathering through design and delivery. The focus for this role will be on technology projects that enhance current systems, support system integrations, and develop business requirements and common processes for new system deployments.

Responsibilities
  • Understand business needs and objectives for the Legal department
  • Support creation of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Support the implementation, deployment, and further development of Legal Technology systems (ServiceNow, Onit, iManage etc.)
  • Lead the creation, ongoing analysis, and maintenance of existing and future state process documents, guides, and training materials
  • Lead and administer Legal technology and Project Management systems trainings
  • Track, monitor, and suggest ServiceNow system workflow enhancements with internal IT and vendor developers
  • Assist in the creation of new Knowledge Base materials in ServiceNow
  • Support E-billing system admin duties
  • Track, monitor, and suggest E-billing system enhancements with internal IT and vendor developers
  • Support E-billing technology projects (ex. Matter Management Dashboard roll-out, AP Integration refresh)
  • Create and submit Jira tickets for IT development
  • Create, conduct, and coordinate user acceptance testing on various legal technology initiatives
  • Act as the liaison with various stakeholders, including IT, as needed
  • Project management of smaller Legal technology projects, ensuring that projects are delivered on-time, within scope and within budget
  • Gather, document, and analyze business requirements and partner with Senior Manager of Legal Technology and IT and external service providers to recommend practical, innovative solutions
  • Support and at times, lead New Hire Legal Technology overview training program
  • Department-wide report creation and distribution
  • Work closely with business partners to understand processes, gaps, and goals
  • Use a variety of problem-solving skills to resolve issues with internal teams and stakeholders
Qualifications
  • 5+ years completing similar tasks to those above, and within a Legal environment, preferred
  • Bachelor's degree required
  • Experience with Legal technology and processes preferred
  • Project Management qualifications preferred
  • Ability to identify and manage cross-team and cross-project dependencies
  • Ability to anticipate and address issues early with strong customer focus
  • Strong analytical skills, including business case acumen
  • Ability to balance and prioritize multiple projects for various internal customers
  • Strong interpersonal and communication skills required
  • Ability to make decisions independently, knowing how and when to escalate issues
  • Experience working directly with business teams and stakeholders
  • Expertise in Legal Service Delivery (ServiceNow), Knowledge Management (ServiceNow), and Matter Management systems (Onit)
  • Knowledge of Project Management Technology, such as SharePoint, Smartsheet, Tableau, Box
  • Experience in Legal domain preferred, including but not limited to Corp Legal, Compliance, Privacy, Entity Management, and Billing

  • Legal Technology Specialist

    1 month ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to join our team. As a Legal Technology Specialist, you will play a critical role in implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    1 month ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to join our team. As a Legal Technology Specialist, you will play a critical role in implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    1 month ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to join our team. As a Legal Technology Specialist, you will play a critical role in implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to join our team. As a Legal Technology Specialist, you will play a critical role in implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to join our team. As a Legal Technology Specialist, you will play a critical role in implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    2 weeks ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to join our team. As a key member of our team, you will be responsible for implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    1 month ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistDestinationone Consulting is seeking a skilled Legal Technology Specialist to implement and manage technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key Responsibilities:Implement and manage legal technology solutions, including case management...

  • Legal Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistAt destinationone Consulting, we are seeking a skilled Legal Technology Specialist to join our team. As a key member of our team, you will be responsible for implementing and managing technology solutions that support legal work, including case management systems and ediscovery tools.Key Responsibilities:Implement and...

  • Legal Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistAt destinationone Consulting, we are seeking a skilled Legal Technology Specialist to join our team. As a key member of our team, you will be responsible for implementing and managing technology solutions that support legal work, including case management systems and ediscovery tools.Key Responsibilities:Implement and...

  • Legal Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistAt destinationone Consulting, we are seeking a skilled Legal Technology Specialist to join our team. As a key member of our team, you will be responsible for implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    Job Title: Legal Technology SpecialistAt destinationone Consulting, we are seeking a skilled Legal Technology Specialist to join our team. As a key member of our team, you will be responsible for implementing and managing technology solutions that support legal work, including case management systems, ediscovery tools, and data security measures.Key...

  • Legal Technology Specialist

    1 week ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    destinationone Consulting specializes in recruitment across diverse sectors including Healthcare, HealthTech, Government, Municipalities, NonProfits, Legal, Public Accounting, and Food. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles when they...

  • Legal Technology Specialist

    1 week ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    At destinationone Consulting, we specialize in recruitment across diverse sectors, including Healthcare, HealthTech, Government, Municipalities, NonProfits, Legal, and Public Accounting. We are building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles when they arise.Location:...

  • Legal Technology Specialist

    5 days ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    At destinationone Consulting, we specialize in recruitment across diverse sectors, including Healthcare, HealthTech, Government, Municipalities, NonProfits, Legal, and Public Accounting. We are building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles when they arise.Location:...

  • Legal Operations Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada Equinix Full time

    Job SummaryAs a key member of the Global Legal Operations team at Equinix, the Legal Operations Technology Analyst will play a critical role in driving digital transformation across the Legal practice areas. This exciting opportunity requires a bright, enthusiastic, and results-oriented professional with solid technology experience and the ability to...

  • Legal Operations Technology Specialist

    3 weeks ago

    Toronto, Ontario, Canada Equinix Full time

    Job SummaryAs a key member of the Global Legal Operations team at Equinix, the Legal Operations Technology Analyst will play a critical role in driving digital transformation across the Legal practice areas. This exciting opportunity requires a bright, enthusiastic, and results-oriented professional with solid technology experience and the ability to...

  • Legal Operations Technology Specialist

    4 weeks ago

    Toronto, Ontario, Canada Equinix Full time

    Job SummaryAs a key member of the Global Legal Operations team, the Legal Operations Technology Analyst will play a crucial role in driving digital transformation across the Legal practice areas. This role will focus on technology projects that enhance current systems, support system integrations, and develop business requirements for new system...

  • Legal Operations Technology Specialist

    4 weeks ago

    Toronto, Ontario, Canada Equinix Full time

    Job SummaryAs a key member of the Global Legal Operations team, the Legal Operations Technology Analyst will play a crucial role in driving digital transformation across the Legal practice areas. This role will focus on technology projects that enhance current systems, support system integrations, and develop business requirements for new system...

  • Legal Operations Technology Specialist

    5 days ago

    Toronto, Ontario, Canada Equinix Full time

    About the RoleAs a key member of the Global Legal Operations team at Equinix, the Legal Operations Technology Analyst will play a critical role in driving digital transformation across the Legal practice areas. This exciting opportunity requires a bright, enthusiastic, and results-oriented professional with solid technology experience and the ability to...

  • Legal Operations Technology Specialist

    1 week ago

    Toronto, Ontario, Canada Equinix Full time

    About the RoleEquinix is seeking a skilled Legal Operations Technology Analyst to join our Global Legal Operations team. As a key member of our team, you will be responsible for working with various stakeholders across the Legal department on projects, from opportunity alignment and requirements gathering through design and delivery.Key...