Associate - Financial Services Professional

3 weeks ago


Thunder Bay, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the Opportunity?

We are seeking a highly skilled Associate to join our team at the Royal Bank of Canada. As an Associate, you will play a key role in providing exceptional client service and administrative support to our Investment Advisors.

Key Responsibilities:

  • Provide professional servicing of incoming telephone and email contacts from clients, Advisors, and other internal and external partners
  • Support the Investment Advisor in general administrative duties, including the management of client accounts
  • Assist in the preparation of client reviews and presentations
  • Request information and documentation from clients to open accounts and maintain client files
  • Follow up on client trades to ensure proper settlement and delivery
  • Monitor pending transfers to ensure timely completion

Requirements:

  • Related experience in customer service and a professional setting
  • Excellent communication skills, both verbal and written
  • Proficiency with Microsoft Office Suite
  • Progressive education, skills, and professional experience
  • Accuracy, attention to detail, and organizational skills

Preferred Qualifications:

  • Post-secondary education (college or university)
  • CSC, CPH (in progress or completion within one year)
  • Relevant experience in the financial sector and knowledge of daily market development
  • Enthusiastic, committed, and entrepreneurial spirit

What's in it for you?

We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You will have the ability to make a difference and lasting impact in a dynamic, collaborative, and high-performing team.

Job Skills:

Account Management, Customer Service, Decision Making, Detail-Oriented, Financial Regulation, Group Problem Solving, Highly Resourceful, Interpersonal Relationships, Investment Risk Management, Self-Starter, Teamwork, Time Management

Additional Job Details:

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Inclusion and Equal Opportunity Employment:

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.



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