Quality Systems Manager

6 days ago

Toronto, Ontario, Canada McDonald's Full time
Job Title: Quality Systems Manager

At McDonald's, we are committed to delivering exceptional quality and safety to our customers. We are seeking a highly skilled Quality Systems Manager to join our team and contribute to our mission.

Job Summary:

The Quality Systems Manager will be responsible for ensuring the implementation and maintenance of quality systems and processes across our restaurants. This includes providing technical expertise to internal and external stakeholders, leading vendor relationships, and managing food safety programs.

Key Responsibilities:
  • Provide technical expertise to internal and external stakeholders to ensure compliance with public health and McDonald's internal food safety requirements.
  • Lead the development of tools and procedures to ensure delivery of high-quality performance.
  • Manage vendor relationships, testing, and deployment of new food safety programs.
  • Develop and enforce standards and processes to ensure the safety and quality of our food from farm to fork.
  • Conduct quarterly reviews and reporting for Restaurant Food Safety & Quality metrics.
  • Initiate and monitor corrective actions in the event of non-conformance and/or guest food product complaints.
Requirements:
  • Bachelor's degree in food science, nutritional science, or equivalent.
  • Public Health Food Handler and Inspection certifications an asset.
  • Experience in food and/or foodservice industry (5 years) preferably with pre-requisite or food safety systems.
  • Fluent in Microsoft office, Adobe, Power BI/dashboarding, Microsoft Teams, and SharePoint.
  • Canadian Public Health, Safe Food for Canadians regulations, and Food and Drug Act and regulations knowledge.
What We Offer:

McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

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