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Senior Quality Assurance Manager

2 months ago

Toronto, Ontario, Canada Veeva Systems Full time

About the Role

Veeva Systems is seeking a Senior QA Manager to lead our Vault CRM functional QA team. This is a hands-on position that requires delivering a quality SaaS product and customer success.

Key Responsibilities

  • Manage the Vault CRM functional QA team and oversee all aspects of Software Quality (test strategy, test cases, regression management)
  • Day-to-day management of the functional QA team along with hands-on QA activities
  • Guide the functional group on various processes and procedures that enhance productivity
  • Collaborate with Product Managers and Development Managers on feature sprint planning
  • Work closely with the Customer Support Manager on Production issues triaging
  • Grow and mentor the team

Requirements

  • Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering
  • 5+ years of experience managing team sizes of 6-12 QA engineers
  • Possess an excellent end-to-end understanding of QA processes, organization, and techniques in order to drive quality into the product
  • Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
  • Ability to be a technical QA manager, well-versed in Java applications
  • 3+ years of experience working with product cross-functional teams in a leadership role using agile/iterative development methods
  • Qualified candidates should have completed a 4-year college degree. Preferred in Bachelor's degree in Computer Science, Engineering, Information Systems or equivalent

Nice to Have

  • Domain knowledge of Pharma Live Sciences industry
  • Experience working in Unix/Linux environments
  • Experience with Atlassian products such as Jira and Confluence
  • Experience in a SaaS environment that has an agile development process is a huge plus

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • PTO and company-paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $100,000 - $175,000 CAD
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.