Content Claims Operations Specialist

3 days ago


Burnaby, British Columbia, Canada Crawford & Company Full time
About the Role

Crawford & Company is seeking a highly skilled Content Claims Operations Specialist to join our team in Canada. This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer service and possess strong analytical skills.

Job Description

The Content Claims Operations Specialist will be responsible for conducting onsite visits to meet adjusters/policyholders and other industry vendors, conducting inventories of total loss contents, and ensuring consistent and quality turnaround of all claims according to the company's productivity and performance standards.

The ideal candidate will have a secondary school diploma, ability to work independently with minimal supervision, and prior background/experience in the Property claims industry. They must also be able to provide an adequate workspace, free of noise, and reliable transportation. Strong computer skills, particularly in Office 365 and Windows 10, are essential for this role.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.

Key Responsibilities
  • Conduct onsite visits to meet adjusters/policyholders and other industry vendors
  • Conduct inventories of total loss contents
  • Ensure consistent and quality turnaround of all claims
  • Work with support teams to organize/direct resources for completing inventories and LKQ valuations
  • Complete/submit detailed work/time logs daily
  • Maintain claim-related notes in the Company's platform
Requirements
  • Secondary School diploma
  • Ability to work independently with minimal supervision
  • Prior background/experience in the Property claims industry (an asset)
  • Adequate workspace, free of noise
  • Reliable transportation
  • Valid driver's license


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