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Food and Beverage Server

2 months ago

Belleville, Ontario, Canada CB Canada Full time
Food and Beverage Server Position

We are seeking a driven and energetic individual to join our team as a Food and Beverage Server at Shorelines Casino Belleville. As a key member of our team, you will be responsible for providing exceptional service to our guests, selling food and beverage with a positive attitude, and maintaining a clean and organized environment.

Key Responsibilities:
  • Provide exceptional service to guests, ensuring a positive dining experience.
  • Sell food and beverage with a positive attitude, meeting sales targets and exceeding guest expectations.
  • Maintain a thorough knowledge of food and beverage items available in the facility, including menu offerings and promotions.
  • Operate the Point of Sale (POS) system, handle cash and credit transactions, and balance sales at the end of each shift.
  • Clean and maintain tables, including clearing dishes, empties, and wiping down surfaces.
  • Restock, clean, and organize all related work equipment and areas, ensuring a safe and efficient working environment.
  • Practice Smart Serve principles and adhere to all AGCO, GCGC, and HR policies related to the position.
  • Assist other team members as needed and directed, ensuring seamless service delivery.
  • Understand and follow opening and closing server duties, ensuring a smooth transition between shifts.
Requirements:
  • Minimum one year of experience in a high-volume environment, preferably in food and beverage service.
  • Ability to work under pressure, multitask, and meet stipulated deadlines.
  • Professional attitude and appearance, strong interpersonal skills, and a team player.
  • Cash handling experience preferred, with a strong understanding of POS systems and cash handling procedures.
  • Smart Serve certificate required or willingness to obtain.
  • Previous point of sale experience an asset.
What We Offer:
  • A dynamic and inclusive work environment that encourages creativity, curiosity, and celebrates success.
  • The tools and technology needed to deliver exceptional service and exceed guest expectations.
  • The opportunity to work with diverse industry leaders and learn from their experiences.
  • Freedom to innovate and try new approaches to service delivery.
  • A culture that values diversity, equity, and inclusion, and promotes a safe and respectful work environment.

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.