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Food Service Team Lead

1 month ago

Alliston, Ontario, Canada Pizza Hut Full time
  • Ensure that Pizza Hut’s food quality and service meet high standards by effectively coordinating and supervising food preparation and service staff.
  • Establish methods to meet work schedules and manage staff workloads to maintain efficient service delivery.
  • Train staff in job duties, food safety procedures, and customer service skills to enhance the customer experience.
  • Supervise staff in food preparation, portioning, and presentation, ensuring that food meets quality control standards.
  • Lead by example, maintaining a positive and professional attitude, and promoting a culture of teamwork and respect.
  • Address customer complaints or concerns in a prompt and professional manner, ensuring that issues are resolved to the customer’s satisfaction.
  • Monitor inventory levels, maintaining accurate records of stock, supplies, and wastage.
  • Prepare and submit reports on food service operations, highlighting areas for improvement and successes.
  • Hire, train, and develop food service staff to ensure that Pizza Hut maintains a skilled and motivated team.