Food Service Lead

3 weeks ago


Alliston, Ontario, Canada Tim Horton's Full time
Job Title: Food Service Lead

We are seeking an experienced Food Service Lead to join our team at Tim Horton's. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and leading a high-performing team.

About the Role:
  • This role will be responsible for overseeing the daily operations of our restaurant, including managing staff, maintaining quality control, and ensuring excellent customer service.
  • You will work closely with our management team to achieve business objectives, develop strategies to improve efficiency and productivity, and maintain a safe and clean working environment.
Key Responsibilities:
  1. Staff Management: Supervise and co-ordinate activities of food service staff, train them in job duties, sanitation, and safety procedures, and ensure they meet quality control standards.
  2. Quality Control: Establish methods to meet work schedules, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports.
  3. Customer Service: Address customers' complaints or concerns, maintain a positive attitude, and provide exceptional service to all customers.
Requirements:
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: 1 year to less than 2 years of experience in a supervisory role in a food service establishment is preferred.
  • Skills: Excellent communication, interpersonal, and leadership skills are essential for this role.
What We Offer:
  • A competitive salary range of $45,000 - $55,000 per year, based on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with a focus on teamwork and collaboration.
How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and leading a high-performing team, please submit your application today



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