Restaurant Operations Manager

2 months ago


Brantford, Ontario, Canada Wendy's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Wendy's. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, including managing daily operations, staff, and customer satisfaction.

Key Responsibilities
  • Restaurant Performance: Analyze restaurant performance data to identify areas for improvement and implement strategies to increase sales and customer satisfaction.
  • Staff Management: Lead, train, and develop a team of Shift Supervisors, Team Trainers, and Crew members to ensure excellent customer service and high-quality food products.
  • Customer Service: Investigate and resolve customer complaints in a timely and professional manner.
  • Inventory Management: Manage inventory levels, including food, supplies, and equipment, to minimize waste and optimize profitability.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling expenses.
  • Compliance: Ensure compliance with all company policies, procedures, and regulatory requirements.
What We Offer
  • Competitive Compensation: Competitive wages and quarterly performance-based bonus program.
  • Benefits: Health and dental benefits for qualifying employees.
  • Training and Development: Opportunities for training and development in food safety and health and safety.
  • Advancement Opportunities: Opportunities for advancement within the company.
About Wendy's

Wendy's is a fast-food restaurant chain known for its square-shaped beef burgers and fresh, never frozen ingredients. Our company values include a commitment to quality, customer satisfaction, and employee development.



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