Assistant Store Manager

1 month ago

Ottawa, Ontario, Canada Avanti Software Inc. Full time
About the Role

We're seeking a highly skilled and experienced Assistant Store Manager to join our team at Royal Distributing. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of our retail location, ensuring that our customers receive exceptional service and that our store is always fully stocked and well-merchandised.

Key Responsibilities
  • Merchandise products by creating impactful, value-driven presentations that drive sales.
  • Ensure wait times are minimized by allocating staff and assisting where required.
  • Maintain and lead training materials for all store personnel.
  • Oversee the store's appearance to ensure it is clean, tidy, and well-stocked.
  • Lead and ensure the accurate execution of planograms, floor displays, and seasonal flips.
  • Ensure pricing on the floor is accurate and labelled to standard.
  • Oversee all signage within the retail location, ensuring all information is accurate and relevant.
  • Provide reoccurring training and testing for new and existing staff.
  • Identify and execute operational efficiencies within the sales floor's processes and practices.
  • Coach team members on performance by delivering feedback and training on best practices.
  • Foster an engaging work environment for team members and a fun and exciting store environment for customers.
  • Build positive team relations, demonstrate ethical behavior, and maintain all safety guidelines.
  • Assist with the recruitment process, including shortlisting, pre-screening, and interviewing.
  • Complete the appropriate opening and closing procedures for the store.
Requirements
  • 4+ years of retail leadership experience.
  • Strong mechanical knowledge of powersports is considered an asset.
  • Ability to adapt to a fast-paced and ever-changing environment with constant shifting priorities.
  • Ability to complete assigned work and projects on time within a fast, ever-changing environment.
  • Exceptional customer service and problem-solving abilities.
  • Organizational skills and the ability to multi-task are essential.
  • Proficiency in computer use.
  • Excellent verbal communication and interpersonal skills.

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