Optical Sales Associate

4 weeks ago


Calgary, Alberta, Canada EssilorLuxottica Group Full time

Job Summary

We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at Pearle Vision. As an Optical Sales Associate, you will be responsible for delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

Key Responsibilities

  • Provide exceptional customer service by greeting customers promptly, determining their needs, and explaining how to shop at Pearle Vision.
  • Perform tasks accurately and thoroughly despite time pressure and customer volume.
  • Identify and resolve customer complaints in a timely and professional manner.
  • Educate customers on Pearle Vision products, guarantees, and services.
  • Under the guidance of an Optician, handle tasks such as taking and recording measurements, adjusting or fitting eyewear, and ensuring finished eyewear meets Pearle Vision's optical standards.
  • Operate the software system by inputting customer and prescription information with accuracy and attention to detail.
  • Accurately operate the cashier terminal, collecting proper payment and retaining proper change for various transactions.
  • Maintain a clean and organized store environment, including displays and inventory.

Requirements

  • High School Graduate or equivalent
  • Registered in State licensure program (where applicable) or equivalent schooling
  • Previous optical and retail experience
  • Knowledge of State/Prov Licensing and Guidelines
  • Knowledge of current optical theory and practices
  • Strong communication and interpersonal skills
  • Basic math skills
  • Awareness of current fashion trends
  • Sales skills
  • Familiarity with cash register, computers, and calculators

About Us

Luxottica is a global leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. Our wholesale network covers more than 150 countries, and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is home to global brands like Ray-Ban, Oakley, and many top fashion house brands. Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest-growing vision care company in the United States.

Pearle Vision is an eyecare expert who knows every appointment begins and ends with trust. And every pair of glasses acts as a symbol of our commitment to you, your family, and to our community.



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