Operational Food Service Lead

3 weeks ago


Sarnia, Ontario, Canada THAI EXPRESS Full time

At THAI EXPRESS, we are seeking a skilled Food Service Operations Manager to join our team. This role is responsible for ensuring our food service operations are running smoothly and efficiently.



Key Responsibilities

  • Establish effective methods to meet work schedules and deadlines.
  • Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring high-quality products are delivered to our customers.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Hire and manage food service staff to ensure the right personnel are in place to meet our business needs.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Prepare and submit reports to management to track key performance indicators and identify areas for improvement.
  • Establish work schedules to ensure adequate staffing levels and effective use of resources.


Work Conditions and Physical Capabilities

  • This role requires a fast-paced environment with the ability to work under pressure.
  • Physical demands include standing for long periods, lifting, and bending.
  • Attention to detail is essential to ensure high-quality products and services.


Personal Suitability

  • Excellent interpersonal skills are required to build strong relationships with staff, customers, and stakeholders.
  • Flexibility and adaptability are essential to respond to changing business needs.
  • A team player with a strong work ethic and ability to work independently.
  • Dependability and reliability are essential to meet deadlines and deliver results.


Working for THAI EXPRESS offers a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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