Data Analytics Specialist for Enhanced Service Delivery
1 week ago
FirstService Residential is a leading property management company, serving over 9,000 residential communities across the United States and Canada.
We are seeking a highly skilled Data Analytics Associate to support our transformative projects, focusing on enhancing operational discipline and improving service delivery. This role provides an exciting opportunity to contribute to impactful dashboards using Power BI and Excel, driving accountability and operational excellence.
About the Role:
The Data Analytics Associate will assist in the relaunch and development of a performance dashboard, tracking service metrics, including site time, performance, and resolution rates. They will work closely with our executive leadership team to quantify and showcase the value of service improvements through vendor savings and performance insights.
The ideal candidate will have demonstrated proficiency in Power BI and Excel, strong problem-solving skills, excellent communication and teamwork abilities, and the ability to learn and navigate new technology and platforms.
Key Responsibilities:
- Develop and maintain performance dashboards to track key service metrics
- Collaborate with the executive leadership team to analyze data and inform business decisions
- Leverage internal systems to generate reports and drive data-driven insights
- Provide administrative support and perform other duties as required
Requirements:
- Proficiency in Power BI and Excel
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Ability to learn and adapt to new technology and platforms
What We Offer:
We offer a competitive salary range of $20 - $22 per hour, based on experience and qualifications. Our benefits package includes access to training and professional development opportunities, a collaborative and dynamic work environment, and the chance to make a meaningful impact in the property management industry.
Why Join FirstService Residential:
We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace culture. Our company values respect, integrity, and innovation, and we are dedicated to providing exceptional service to our clients and residents. If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply.
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