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Telemarketing Team Lead

1 month ago

Mississauga, Ontario, Canada Instachew Full time
Job Title: Telemarketing Supervisor

At Instachew, we are seeking a highly skilled Telemarketing Supervisor to join our team. As a key member of our sales team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our sales processes.

Key Responsibilities:
  • Supervise and motivate a team of sales staff to achieve sales targets
  • Assign sales workers to duties and ensure they have the necessary training and resources to succeed
  • Order and manage merchandise inventory to meet customer demand
  • Authorize returns and resolve customer complaints in a timely and professional manner
  • Prepare sales reports and provide insights to management to inform business decisions
  • Conduct performance reviews and provide feedback to staff to improve their performance
  • Develop and implement online marketing strategies to drive sales and revenue growth
Requirements:
  • 1-2 years of experience in sales or a related field
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Reliability and dependability
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance