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Telemarketing Team Lead

1 month ago


Mississauga, Ontario, Canada Instachew Full time

Job Title: Telemarketing Team Lead

Job Summary: We are seeking a skilled Telemarketing Team Lead to join our team at Instachew. As a Telemarketing Team Lead, you will be responsible for supervising staff, assigning sales workers to duties, ordering merchandise, and authorizing returns. You will also be responsible for preparing reports on sales volumes, merchandising, and personnel matters, as well as resolving issues that may arise. If you have excellent oral communication skills, client focus, and the ability to multitask, we encourage you to apply.

Responsibilities:

  • Supervise staff and assign sales workers to duties
  • Order merchandise and authorize returns
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve issues that may arise, including customer requests and complaints
  • Organize and maintain inventory
  • Conduct performance reviews

Requirements:

  • 1 year to less than 2 years of experience
  • Permanent employment
  • English language
  • 35 to 40 hours per week