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Claims Resolution Specialist

2 months ago

Montreal, Quebec, Canada Northbridge Financial Corporation Full time

Job Summary

As a Claims Resolution Specialist at Northbridge Financial Corporation, you will be part of a dynamic team that prides itself on having a sharp eye for detail while keeping the customer experience top of mind. The Casualty and Liability team handles a variety of claims across several lines of business, including Auto, CGL, Directors' and Officers', and Professional Liability claims.

Key Responsibilities

  • Adjudicating intermediate to complex claims, including files in litigation
  • Confirming coverage and completing a liability investigation
  • Preparing file summaries for internal reporting, large loss, and reinsurance
  • Effectively managing a busy day-to-day schedule
  • Providing a great customer experience

Requirements

  • Post-Secondary Education in an Insurance-focused program or related program
  • Completed or working towards the CIP designation
  • A minimum of 5 years of liability claim handling experience
  • Experience with commercial lines an asset
  • Strong technical skills with MS Office Suite
  • Ability to clearly communicate with Claimants, Brokers, and Legal Counsel

What We Offer

  • Hybrid work arrangement allowing you to work from the office and at home 50/50
  • Competitive salaries and comprehensive benefits package
  • Employee share purchase plan, pension plans, and RRSP
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
  • Education assistance to complete your CIP, FCIP, CRM, or other courses desired

About Us

We are Northbridge Financial Corporation, a 100% Canadian-owned company serving through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We are committed to creating an inclusive workplace for all and welcome candidates from diverse backgrounds.