Lead Coffee Shop Supervisor

2 weeks ago


Lloydminster, Canada Second Cup Full time
Job Title: Lead Coffee Shop Supervisor

We are seeking an experienced and motivated leader to join our team as a Lead Coffee Shop Supervisor at Second Cup. In this role, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as train them in job duties, sanitation and safety procedures.

Responsibilities:
  • Establish Methods to Meet Work Schedules: Develop and implement efficient methods to ensure that work schedules are met, ensuring high-quality customer service and timely food preparation.
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of staff, including coffee shop attendants and food preparers, to ensure seamless operations and excellent customer experience.
  • Train Staff: Train new staff members on job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure they meet the required standards.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, minimizing waste and optimizing inventory levels.
  • Hire Food Service Staff: Participate in the hiring process for food service staff, ensuring that candidates possess the necessary skills and qualifications for the role.
  • Maintain Records: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for management to make informed decisions.
  • Prepare Reports: Prepare and submit reports on sales, customer feedback, and operational performance, identifying areas for improvement and implementing changes.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 year to less than 2 years of experience in a fast-paced environment
  • Language: Fluent English language skills
  • Availability: Available to work 30-44 hours per week
Salary:

The estimated salary for this position is $45,000-$55,000 per year, depending on experience and location.

This is a permanent position offering a competitive salary and benefits package, making it an excellent opportunity for those looking to advance their careers in the food service industry.


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