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Head of Business Development and Client Success

2 months ago

Kitchener, Ontario, Canada D2L Full time
Job Summary

The Head of Business Development and Client Success is responsible for driving revenue growth and client success through strategic partnerships and sales initiatives. This role will lead a team of sales executives and implementation specialists to deliver exceptional client experiences and drive adoption of our education-as-a-benefit platform.

Key Responsibilities
  • Develop and execute business development strategies to drive revenue growth and client acquisition
  • Lead a team of sales executives and implementation specialists to deliver exceptional client experiences
  • Collaborate with cross-functional teams to align messaging and activities with business objectives
  • Develop and maintain strong relationships with key industry players, potential clients, and strategic partners
  • Monitor and analyze sales performance data to identify opportunities for improvement
  • Develop and implement sales processes and strategies to drive revenue growth and client success
Requirements
  • 10+ years of business development or equivalent experience with 5+ years of progressive leadership roles in enterprise-level sales
  • Direct evidence of closing large enterprise-wide deals in short timeframes
  • Experience running BDR teams and managing clients within the field of education
  • Knowledge of competition in the space of upskilling, learning platforms, and corporate training
  • Strong analytical and problem-solving skills, with ability to formulate and communicate a clear, long-term business development strategy
What We Offer
  • Impactful work transforming the way the world learns
  • Flexible work arrangements and learning and growth opportunities
  • Tuition reimbursement and employee wellbeing programs
  • Competitive benefits package and home internet reimbursements
  • Employee recognition and social events