Energy Management Program Coordinator

3 weeks ago

Surrey, British Columbia, Canada FortisBC Full time

Position Overview

We are seeking a highly motivated and organized individual to oversee the day-to-day operations of our commercial and industrial rebates, drive our conservation programs, and nurture customer-centric experiences.

In this role, you will facilitate and deliver our commercial and industrial programs by developing a working knowledge of these programs, processes, and systems. You will identify opportunities to improve customer service and operational efficiency, deliver world-class customer service to all program stakeholders, and prepare business cases and reporting for new programs or modifications to existing programs.

Key Responsibilities

  • Develop and implement effective program strategies to drive conservation and energy management initiatives.
  • Build and maintain strong relationships with internal and external stakeholders to meet their needs and uphold program requirements.
  • Collaborate with various teams to deliver exceptional partnerships and achieve business objectives.
  • Prepare and present business cases and reporting to support program development and delivery.

Requirements

  • A diploma in business, communications, or a related discipline from a recognized program, plus a minimum of three (3) years of recent, related experience in program development.
  • A customer-centric mindset with a passion for delivering an elite level of customer service with program stakeholders.
  • Exceptional organizational and project management skillset.
  • Extremely self-driven, motivated, and able to work independently with little to no supervision.
  • Solutions-oriented with a proven track record of working well with various teams.

What We Offer

FortisBC offers a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We are committed to Reconciliation with Indigenous Peoples and are guided by our Statement of Indigenous Principles.

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