Night Auditor

4 weeks ago


Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Title: Night Auditor

We are seeking a detail-oriented and organized Night Auditor to join our team at Slave Lake Accommodations LTD.

Job Summary:

The Night Auditor is responsible for ensuring the accuracy of hotel transactions, maintaining a clean and organized front desk area, and providing exceptional customer service to our guests.

Key Responsibilities:
  • Registration and Check-Out: Register arriving guests, assign rooms, and process group arrivals and departures.
  • Room Reservations: Take, cancel, and change room reservations as needed.
  • Guest Services: Provide information on hotel facilities and services, as well as general information about points of interest in the area.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Emergency Procedures: Follow emergency and safety procedures as needed.
  • Clerical Duties: Perform light housekeeping and cleaning duties, as well as clerical tasks such as faxing, filing, and photocopying.
  • Customer Service: Answer telephone calls and relay messages, assist clients/guests with special needs, and provide customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a hotel or similar environment.
  • Language: English.
  • Work Hours: 35 hours per week.

We offer a competitive salary and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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