Staff Product Designer

2 weeks ago


Toronto, Ontario, Canada Intuit Full time

About Intuit

Intuit is a global financial technology company that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

Our Mission

We never stop working to find new, innovative ways to make that possible. Our team is dedicated to creating products that make a meaningful impact on people's lives.

Job Summary

We are seeking a highly skilled Product Designer to lead our AI research efforts and drive the design of generative and predictive artificial intelligence components and interaction patterns for our design system. As a key member of our team, you will be responsible for conducting research, creating expertly curated design libraries, and collaborating with cross-functional stakeholders to align on innovative solutions.

Responsibilities

  • Lead research that guides the design of AI components and interaction patterns for our design system.
  • Turn research findings into expertly curated design libraries and associated documentation.
  • Bring teams together through workshops and sprints to align on scalable solutions.
  • Create a customer validation strategy to discover new ways AI can scale throughout our product ecosystem.
  • Act as a subject matter expert on the human side of AI and envision best-in-class experiences for other designers and developers.
  • Partner with product developers to implement design system elements with a high degree of understanding and care for the craft of engineering.
  • Work across business units to identify and drive opportunities for end-to-end design and better customer outcomes.
  • Extend the language of our design system to influence the company's ability to design for emotion at scale.

Requirements

  • 7+ years of experience in system design, visual design, interaction design, product design, product engineering, user research, or a related field.
  • 1-3 years of work experience doing design/UX research projects in a professional environment, preferably in a technology company or consulting firm.
  • A track record of successfully scoping and managing research engagements throughout the human-centered design process.
  • Depth of qualitative research craft, including ethnographic research, site visits, usability testing, and long-term research plans.
  • Able to analyze and synthesize qualitative and quantitative information and deliver actionable insights and findings.
  • Experience designing quant UX studies, experiments, and/or surveys and analyzing data is a plus.
  • Mastery of design tools, especially Figma, with a deep understanding of library design best practices, versioning, performance optimization, and analytics.
  • Practical design systems experience that shows strong ownership of or significant contribution to an existing design system.
  • A clear understanding and point of view on how generative and predictive AI will change product design and how design systems can be cohesively applied across web and mobile.
  • Examples of design and development advocacy that led to breakthrough adoption of design system tools, processes, or artifacts.
  • Highly collaborative team spirit, able to take in multiple points of view, synthesize decisions, and communicate outcomes.
  • Artistry and excellence in simplifying complex ideas, identifying risks and dependencies, and delivering for customers within the constraints of technology.
  • Confidence in managing through ambiguity with a track record of creative problem solving.
  • A love for technology and an insatiable curiosity for new tools to solve real problems.
  • Excels at and leads experimentation with evaluative and generative research methodologies.


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