Digital Citizen Support Specialist

2 days ago


Kelowna, British Columbia, Canada Interior Health Authority Full time
About the Role

Interior Health Authority is seeking a skilled Digital Citizen Support Clerk to join their team in Kelowna, B.C. This is a Casual opportunity, which means there are no guaranteed hours and work requirements can vary from week to week.

Key Responsibilities
  • Provide direct support for Interior Health's digital tools, including MyHealthPortal, patient online booking tools, and technologies that support virtual care services.
  • Perform duties such as citizen enrolment, manage access, basic troubleshooting, respond to support inquiries, and escalate advanced support requests to System Analysts as required.
  • Grant patients access to their electronic health information appropriately, based on established identity check procedures, and collaborate with Health Records department when required.
  • Identify anomalies in the electronic patient record and refer to the attention of the Manager as directed.
  • Calculate and report statistical information related to the tracking of support provided.
  • Assist with continued promotion of Interior Health digital tools and participate in continuous quality improvement activities.
  • Perform other related duties as required.
Requirements
  • Completion of Grade 12.
  • A current Typing Test of 45 wpm or greater completed within past 48 months from a recognized institution.
  • Resume and Cover Letter stating availability to start in a new position.


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job SummaryWe are seeking a highly skilled Digital Citizen Support Clerk to join our team at Interior Health Authority. As a key member of our team, you will provide exceptional support to our citizens, ensuring they have a seamless experience with our digital tools.Key ResponsibilitiesProvide direct support for our digital tools, including MyHealthPortal,...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Summary:We are seeking a skilled Digital Support Clerk to join our team at the Interior Health Authority. As a Digital Support Clerk, you will provide direct citizen support for our digital tools, including the MyHealthPortal, patient online booking tools, and technologies that support virtual care services.Key Responsibilities:Provide Direct Support:...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Job Summary:We are seeking a skilled Digital Support Clerk to join our team at the Interior Health Authority. As a Digital Support Clerk, you will provide direct citizen support for our digital tools, including the MyHealthPortal, patient online booking tools, and technologies that support virtual care services.Key Responsibilities:Provide Direct Support:...


  • Kelowna, British Columbia, Canada Innov8 Digital Solutions Inc. Full time

    Job DescriptionInnov8 Digital Solutions Inc. is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.Key...


  • Kelowna, British Columbia, Canada Innov8 Digital Solutions Inc. Full time

    Job DescriptionInnov8 Digital Solutions Inc. is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.Key...


  • Kelowna, British Columbia, Canada Innov8 Digital Solutions Inc. Full time

    Job DescriptionInnov8 Digital Solutions Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our clients, resolving complex technical issues, and implementing innovative IT solutions.Key Responsibilities:Technical Support:...


  • Kelowna, British Columbia, Canada Innov8 Digital Solutions Inc. Full time

    Job DescriptionInnov8 Digital Solutions Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our clients, resolving complex technical issues, and implementing innovative IT solutions.Key Responsibilities:Technical Support:...


  • Kelowna, British Columbia, Canada Pacific Coast Community Resources Full time

    About the RoleWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at Pacific Coast Community Resources. As a Community Support Specialist, you will play a vital role in providing care and support to individuals living in staffed homes within their community.Key ResponsibilitiesRespect and Advocate: Ensure the...


  • Kelowna, British Columbia, Canada Pacific Coast Community Resources Full time

    About the RoleWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at Pacific Coast Community Resources. As a Community Support Specialist, you will play a vital role in providing care and support to individuals living in staffed homes within their community.Key ResponsibilitiesRespect and Advocate: Ensure the...


  • Kelowna, British Columbia, Canada GAT Airline Ground Support Full time

    Job SummaryThe Ground Support Specialist will be responsible for ensuring the safe and efficient transportation of galleys to and from aircraft. This role requires a high level of attention to detail and the ability to work in a fast-paced environment.Key ResponsibilitiesTransport galleys to and from aircraft, ensuring timely delivery and pickupConduct...


  • Kelowna, British Columbia, Canada GAT Airline Ground Support Full time

    Job SummaryThe Ground Support Specialist will be responsible for ensuring the safe and efficient transportation of galleys to and from aircraft. This role requires a high level of attention to detail and the ability to work in a fast-paced environment.Key ResponsibilitiesTransport galleys to and from aircraft, ensuring timely delivery and pickupConduct...


  • Kelowna, British Columbia, Canada Spades Tactical Full time

    {"h2": "About the Role", "p": "At Spades Tactical, we are seeking a highly skilled Digital Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing marketing strategies to drive business growth and customer engagement.Your primary focus will be on planning and executing...


  • Kelowna, British Columbia, Canada Spades Tactical Full time

    {"h2": "About the Role", "p": "At Spades Tactical, we are seeking a highly skilled Digital Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing marketing strategies to drive business growth and customer engagement.Your primary focus will be on planning and executing...


  • Kelowna, British Columbia, Canada Spades Tactical Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Specialist to join our team at Spades Tactical. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing strategies to drive business growth and success.Key ResponsibilitiesProject Development: Plan and execute marketing projects to...


  • Kelowna, British Columbia, Canada Spades Tactical Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Specialist to join our team at Spades Tactical. As a key member of our marketing department, you will be responsible for developing and implementing effective digital marketing strategies to drive business growth and success.Key ResponsibilitiesProject Development: Plan and execute development...


  • Kelowna, British Columbia, Canada Interior Health Authority Full time

    Interior Health Authority is seeking a skilled Digital Transformation Project Coordinator to join our team. This position offers a flexible work location within British Columbia, ideally in the Interior Health/Okanagan region. About the Role: Collaborate with teams to support technology upgrade initiatives.Coordinate workflow and provide input on testing...


  • Kelowna, British Columbia, Canada Spades Tactical Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Specialist to join our team at Spades Tactical. As a key member of our marketing department, you will be responsible for developing and implementing effective digital marketing strategies to drive business growth and success.Key ResponsibilitiesProject Development: Plan and execute development...


  • Kelowna, British Columbia, Canada Scotiabank Full time

    About ScotiaMcLeodScotiabank is a leading financial institution with a reputation for integrity and service excellence. Our ScotiaMcLeod business is a cornerstone of our wealth management division, providing trusted investment advice and innovative approaches to protecting and growing clients' assets.Our ApproachWe take a client-centric approach to wealth...


  • Kelowna, British Columbia, Canada Scotiabank Full time

    About ScotiaMcLeodScotiabank is a leading financial institution with a reputation for integrity and service excellence. Our ScotiaMcLeod business is a cornerstone of our wealth management division, providing trusted investment advice and innovative approaches to protecting and growing clients' assets.Our ApproachWe take a client-centric approach to wealth...


  • Kelowna, British Columbia, Canada Scotiabank Full time

    About ScotiaMcLeodScotiabank is a leading financial institution that has earned a reputation for integrity based on service excellence and trusted financial advice. Our teams pride themselves on exploring innovative approaches to protecting and growing our clients' assets.Our ApproachWe take a unique approach to wealth management, incorporating our clients'...