Digital Citizen Support Specialist
2 days ago
Interior Health Authority is seeking a skilled Digital Citizen Support Clerk to join their team in Kelowna, B.C. This is a Casual opportunity, which means there are no guaranteed hours and work requirements can vary from week to week.
Key Responsibilities- Provide direct support for Interior Health's digital tools, including MyHealthPortal, patient online booking tools, and technologies that support virtual care services.
- Perform duties such as citizen enrolment, manage access, basic troubleshooting, respond to support inquiries, and escalate advanced support requests to System Analysts as required.
- Grant patients access to their electronic health information appropriately, based on established identity check procedures, and collaborate with Health Records department when required.
- Identify anomalies in the electronic patient record and refer to the attention of the Manager as directed.
- Calculate and report statistical information related to the tracking of support provided.
- Assist with continued promotion of Interior Health digital tools and participate in continuous quality improvement activities.
- Perform other related duties as required.
- Completion of Grade 12.
- A current Typing Test of 45 wpm or greater completed within past 48 months from a recognized institution.
- Resume and Cover Letter stating availability to start in a new position.
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Digital Support Specialist
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Kelowna, British Columbia, Canada Interior Health Authority Full timeJob SummaryWe are seeking a highly skilled Digital Citizen Support Clerk to join our team at Interior Health Authority. As a key member of our team, you will provide exceptional support to our citizens, ensuring they have a seamless experience with our digital tools.Key ResponsibilitiesProvide direct support for our digital tools, including MyHealthPortal,...
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Digital Support Clerk
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Kelowna, British Columbia, Canada Interior Health Authority Full timeJob Summary:We are seeking a skilled Digital Support Clerk to join our team at the Interior Health Authority. As a Digital Support Clerk, you will provide direct citizen support for our digital tools, including the MyHealthPortal, patient online booking tools, and technologies that support virtual care services.Key Responsibilities:Provide Direct Support:...
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Digital Support Clerk
2 days ago
Kelowna, British Columbia, Canada Interior Health Authority Full timeJob Summary:We are seeking a skilled Digital Support Clerk to join our team at the Interior Health Authority. As a Digital Support Clerk, you will provide direct citizen support for our digital tools, including the MyHealthPortal, patient online booking tools, and technologies that support virtual care services.Key Responsibilities:Provide Direct Support:...
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IT Support Specialist
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