Website Training Specialist

5 days ago


Greater Toronto Area, Canada AutoTrader Full time

We are seeking a skilled Website Trainer to join our team at AutoTrader. In this role, you will be responsible for providing expert training to clients on our TAdvantage website platform.

The ideal candidate will have experience in the automotive industry, with a strong background in website platforms and training techniques. They will also possess excellent communication skills, with the ability to optimize client experience.

Key responsibilities of the job include:

  • Conducting implementation training and virtual customer training for new activations
  • Establishing and implementing a training plan that is efficient with our clients' needs
  • Providing coaching on landing page creation and content management
  • Helping improve and maintain the quality of customer service offered to our clients

Additional duties may include:

  • Reinforcing the sale of products and Autosync services by ensuring a consistent message and approach
  • Providing virtual training sessions as needed for clients
  • Collaborating and providing operation expertise as needed

To succeed in this role, you will require:

  • Experience in the automotive industry - min 2 yrs (R)
  • Expertise in Website Platforms (preferably WordPress) & Training Techniques – min 1 year preferred
  • Communication skills to optimize client experience

In return for your hard work and dedication, we offer a competitive salary of $80,000 per annum, plus a range of benefits including:

  • Gym discounts
  • Local in-office free gyms
  • Employee and Family Assistance program
  • Weekly virtual wellness events
  • An annual lifestyle allowance of $1500
  • 3% matching towards your pension

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