Front Desk Associate

4 weeks ago

Halifax, Nova Scotia, Canada Chebucto Inn Full time
Job Title: Front Desk Clerk

Join the Chebucto Inn team as a Front Desk Clerk and be part of a dynamic and fast-paced environment. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • On-site work required
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to multitask
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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