Senior Retail Operations Manager

3 weeks ago


Nanaimo, British Columbia, Canada OPEN CONNECTION Full time
Job Summary

We are seeking a highly skilled Senior Retail Operations Manager to oversee the day-to-day activities of our retail store. As a key member of our team, you will be responsible for leading and motivating staff, driving sales growth, and ensuring exceptional customer service.

About OPEN CONNECTION

OPEN CONNECTION is a dynamic organization dedicated to providing top-notch products and services to our customers. We are committed to creating a positive work environment that fosters growth and development for our employees.

Responsibilities
  • Lead and motivate a team of 3-4 people to achieve sales targets and provide excellent customer service.
  • Assign tasks and duties to staff members to ensure efficient use of time and resources.
  • Develop and implement training programs to enhance staff skills and knowledge.
  • Authorize payments by cheque and order merchandise as needed.
  • Sell merchandise and prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Organize and maintain inventory levels to meet customer demands.
Requirements
  • High school graduation certificate or equivalent.
  • 1 year to less than 2 years of experience in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary range of $60,000 - $80,000 per annum.
  • A comprehensive benefits package including medical, dental, and vision coverage.
  • Ongoing training and development opportunities.
How to Apply

If you are a motivated and results-driven individual with a passion for retail operations, please submit your application, including your resume and a cover letter, to us.



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