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Restaurant Operations Manager

2 months ago

Vernon, British Columbia, Canada Silverstar Brewing Corporation Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Silverstar Brewing Corporation. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Budget Management: Analyze and optimize our restaurant's budget to maximize profits and maintain a competitive edge in the market.
  • Operations Evaluation: Regularly evaluate our daily operations to identify areas for improvement and implement changes to enhance efficiency and productivity.
  • Staff Performance: Monitor and evaluate the performance of our staff, providing constructive feedback and coaching to ensure they meet our high standards.
  • Inventory Management: Oversee the organization and maintenance of our inventory, ensuring that we have the necessary supplies to meet customer demand.
  • Customer Service: Provide exceptional customer service, ensuring that our customers have a positive experience in our restaurant.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role or equivalent experience.
  • Certifications: Serving It Right Certificate and Smart Serve.
  • Computer Skills: Proficient in point of sale systems.
  • Transportation: Own vehicle.
  • Work Environment: Fast-paced environment, work under pressure, and attention to detail.
  • Personal Qualities: Accurate, dependable, excellent oral communication, organized, reliability, and team player.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits.
  • Financial Benefits: Gratuities and a permanent work term.