Product Owner

6 days ago


Kitchener, Ontario, Canada University of Waterloo Full time
Overview

The Registrar's Office (RO) plays a pivotal role in the student enrolment funnel, encompassing marketing, communications, undergraduate recruitment, admissions, scheduling, enrolment, examinations, student awards, financial aid, and convocation. As the Product Owner for systems within the Student Information System (SIS) portfolio, this role is responsible for strategically prioritizing work to achieve maximum business value and streamlining the execution of priorities.

Key Responsibilities
  • Oversee the utilization, deployment, and development of teams to support continuous improvement and innovation through projects and initiatives within Student Information Systems.
  • Collaborate with the Director, Manager Business Systems, and Solution Architects to ensure timely delivery of Student Information Systems critical activities and projects aligning to strategic goals.
  • Mentor, coach, and develop team members to assure growth and development in areas such as prioritization, road-map planning, business analysis, new technology opportunities, and other new trends.
  • Work with the Manager Business Systems to lead Business Systems Analysts in developing detailed specifications for features to ensure clear understanding for the project team.
  • Lead project staff to succeed in a more agile approach to systems work, promoting collaboration, team spirit, cohesiveness, motivation, and commitment to customer-focused service and continuous quality improvement.
Product Owner Responsibilities
  • Lead the Student Information Systems (SIS) projects as Product Owner by setting, prioritizing, and accepting work that supports the business and adds value to support the success of our students, faculty, and staff.
  • Serve as the voice of the client, working with all stakeholders to analyze system needs and align a product roadmap to strategic goals.
  • Collaborate with stakeholders during visioning to help develop the Student Information Systems product roadmap with ongoing input from the Steering Committee, ensuring execution against the roadmap.
  • Continuously develop and refine project and task backlog items that guide the project teams in implementation in collaboration with business owners and project teams.
  • Solve product-related problems, make decisions, complete analysis to stay on track towards commitments.
Client Relationships and Support
  • Serve as the voice of the client, working with all stakeholders to analyze system needs and align a product roadmap to strategic goals.
  • Collaborate with stakeholders during visioning to help develop the product roadmap with ongoing input from the Client groups and the Steering Committee, ensuring execution against the roadmap.
  • Complete regular and ad hoc analysis and reporting to aid decision-making around how to progress within the agile team and how to progress overall within the Student Information Systems.
Qualifications
  • Undergraduate degree in Management Science, Business Administration, or related discipline. A suitable combination of education and systems experience in a post-secondary environment may be considered.
  • Formal training in business analysis or project management (Agile preferred).
  • Certified Scrum Product Owner or Certificate in Product Owner Analysis an asset.
  • 5+ years' practical experience in project management, leadership in an Agile environment, and business analysis.
  • 2+ years of experience in leading cross-functional continuous improvement initiatives or projects, with demonstrable positive outcomes.
  • 5+ years of experience developing and managing a team of systems professionals.
  • Experience with enterprise resource systems, agile methodologies, and product management.

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