Fragrance Expert

4 weeks ago


Montreal, Quebec, Canada Rennai Full time
Role Overview

Rennaï is seeking a skilled Fragrance Specialist to enhance the success of our business through exceptional customer service.

The ideal candidate will possess a keen eye for the latest trends, extensive knowledge of fragrance, and a passion for creating personalized customer experiences anchored in self-care.

This role includes a comprehensive benefits package and opportunities for growth and development.

Key Responsibilities
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Offer elevated self-care services and client experiences to our customers.
  • Educate customers on fragrance and the different lines that exist within the fragrance family.
  • Help customers discover and select the perfect fragrance for any occasion.
Requirements
  • 1+ years of experience in the fragrance industry.
  • High school diploma or equivalent.
  • General knowledge of different fragrance brands.
  • Exceptional active listening, communication, and interpersonal skills, with the ability to connect with diverse customers.
  • Self-motivated and inspired, with a proactive approach to problem-solving.
Bonus Points
  • Knowledge of the luxury beauty market, including emerging trends and customer preferences.
  • Passion for the art of perfumery and an understanding of evolving scent trends.

Rennaï is a luxurious beauty experience that empowers individuals to embrace their uniqueness. We are committed to creating an inspiring space where beauty and confidence flourish, making a lasting impact on our customers' lives.


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