Bilingual Community Leader
2 weeks ago
Job Overview
Taking on a pivotal role as a Community Service Representative, you will serve as the face of Canada Post in your community, fostering strong relationships with local residents and businesses.
Key Responsibilities
- Liaise with the local community to promote and provide Canada Post services and products.
- Supervise staff, ensuring efficient retail hours of operation and delivery expectations are met.
- Manage postal revenue, assets, and values, maintaining accurate records and reports.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with colleagues to optimize mail delivery routes and ensure timely delivery.
Requirements
- Bilingual in English and French.
- High School Diploma or equivalent, with experience in business administration and leadership.
- Proven ability to lead and direct teams, with experience in interacting with the public in a retail and/or service environment.
- Knowledge of regulations, methods, and procedures for processing mail and providing postal services.
- Physical fitness to lift mail containers weighing up to 50 lb, push or pull boxes, and sort mail for extended periods.
Additional Information
Preference will be given to transfer requests from employees who are members of CPAA, with priority consideration to members in the posted Area of Competition.
As a Community Service Representative, you will be required to undergo a security screening process as part of the selection process.
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