Emergency Response Team Lead

6 days ago


Guelph, Ontario, Canada ServiceMaster Restore Full time
Job Summary

We are seeking a highly skilled and experienced Crew Lead to join our team at ServiceMaster Restore. As a Crew Lead, you will be responsible for leading and working with our emergency response team to attend to losses caused by flooding, fires, mold, and sewer back-ups. You will be required to work in homes, businesses, and government buildings, and may be required to work out of town for large losses and catastrophic events.

Key Responsibilities
  • Lead and work with technicians on the emergency response team to attend to losses
  • Confirm scope of work with Project Manager and/or Mitigation Manager
  • Manage all questions on site from homeowners/business owners in a professional and knowledgeable manner
  • Responsible for safety at each work site, conducting and documenting safety meetings and ensuring compliance with Occupational Health and Safety Codes and company policies
  • Photograph and document work sites before, during, and after emergency work
  • Ensure water readings are documented at every loss
  • Submit accurate time sheets to payroll
  • Complete all necessary forms, including Work Authorization, Daily Psychometric Readings, and Job Hazard Assessment
  • Provide Project Manager or Mitigation Manager with up-to-date reports on job status
  • Collect applicable samples for Project Manager
Requirements
  • Valid G driver's license required
  • IICRC Certification required
  • Minimum of 1 year of direct working experience in disaster restoration linked to fire/water loss or related
  • Strong leadership and communication abilities
  • Proficient working knowledge of demolition and tear-outs of affected areas in residential and commercial buildings
  • Ability to remain calm in times of stress and chaotic situations
What We Offer
  • Competitive salary: $23.00-$25.00 per hour
  • Benefits package, including dental and extended health care
  • Flexible scheduling, including on-call shifts
  • Opportunities for professional growth and development


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