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Junior Applications Engineer

2 months ago

Cambridge, Ontario, Canada Summit Water Full time
About the Role

We are seeking a highly motivated and detail-oriented Junior Applications Engineer to join our team at Summit Water. As a key member of our Engineered Pumps team, you will play a crucial role in providing technical support and expertise to our customers in the municipal, industrial, and commercial markets.

Key Responsibilities
  • Technical Support: Provide pre-sales and post-sales technical support to customers, assisting them in selecting the most suitable pump solutions for their applications.
  • Product Knowledge: Develop and maintain in-depth knowledge of Summit Water's product line, staying updated on the latest technological advancements in pumping systems.
  • Application Analysis: Collaborate with sales teams to analyze customer requirements and applications, offering customized solutions that meet or exceed expectations.
  • Training: Conduct training sessions for internal teams and external customers on Summit Water's product offerings, applications, and best practices.
  • Documentation: Prepare and maintain technical documentation, including product specifications, application guides, and troubleshooting manuals.
  • Collaboration: Work closely with cross-functional teams, including sales, marketing, and vendors, to ensure seamless communication and collaboration.
Requirements
  • Education: Bachelor's degree in Mechanical Engineering or a related field.
  • Experience: Proven experience in technical support or application engineering, preferably in the pump industry.
  • Skills: Strong understanding of fluid dynamics and various types of pumping systems and related applications, excellent communication, organization, and interpersonal skills, ability to work independently and as part of a team, problem-solving skills with a customer-centric approach.
What We Offer
  • Full-time position with a competitive salary and benefits package.
  • Opportunities for growth and professional development within a dynamic and growing company.
  • A collaborative and supportive work environment with a team of experienced professionals.