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Healthcare Support Manager
1 week ago
Total Life is a mental healthcare organization focused on supporting older adults through our telehealth platform. We prioritize quality, affordability, and accessibility in our services.
Job SummaryThis role is part of our clinical operations team, working closely with the Director of Clinical Operations to supervise and manage therapists. You will be responsible for ensuring timely and efficient delivery of clinical services while maintaining the highest level of quality and care.
Duties and Responsibilities- Lead the credentialing and insurance enrollment process for therapists.
- Maintain accurate records, including license, degree, and insurance product information.
- Organize and maintain therapist files, ensuring essential documents are up-to-date and securely filed.
- Stay informed about industry developments and best practices.
- Presents ideas for improving the platform and services offered.
- Serves as a central point of contact for therapists and care coordinators.
- Bachelor's degree in a related field.
- Background in administration and/or insurance is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively.
- Confidentiality and adherence to ethical standards.