Seasonal Sales Associate

1 month ago

Vaughan, Ontario, Canada Tapestry Full time
Selling and Service

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and driving sales growth through solution-oriented and forward-thinking approaches.

  • Meet customer needs through solution-oriented and forward-thinking approaches.
  • Create positive impressions with customers by bringing your best self to work through elevated, sophisticated, and appropriate business attire consistent with our guide to style.
  • Demonstrate our Selling and Service expectations at all times.
  • Flex your personal selling techniques to contribute to overall store financial results.
  • Demonstrate persuasive (not aggressive), confident, friendly, and genuine service skills and selling behaviors.
  • Work with multiple customers simultaneously and break away as appropriate.
  • Follow up with customers consistently and genuinely to influence/close the sale.
  • Sensitive to customers' needs and tailor your approach by reading cues.
  • Ensure all daily tasks are completed without negatively impacting service or our standards.
Workplace and Environment

We are looking for a team player who can create enthusiasm and positivity for our shared vision and mission. As a Seasonal Sales Associate, you will foster an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.

  • Create enthusiasm and positivity for a shared vision and mission.
  • Foster an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
  • Demonstrate confidence when working with customers.
  • Take initiative; have a high level of ownership and accountability for individual results.
  • Welcome feedback and adapt behaviors as appropriate.
  • Represent us as a brand ambassador at all times.
  • Be adaptable and flexible to change.
  • Maintain a calm and professional demeanor at all times.
  • Handle and offer solutions to customer issues appropriately and involve a manager when necessary.
  • Promote and endorse a team selling environment.
Operations

As a Seasonal Sales Associate, you will be responsible for completing daily operational tasks, including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to our standards consistently and in a timely manner.

  • Complete daily operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to our standards consistently and in a timely manner.
  • Adhere to all retail policies and procedures, including POS, Operations, and Loss Prevention procedures.
  • Replenish inventory on the sales floor as needed.
  • Process shipments as needed.
Additional Requirements

We require a physical ability to communicate effectively with customers and team, mobility to maneuver the sales floor and stock room to provide and support customer service, and the ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

We also require a flexible schedule to meet the needs of the business during Thanksgiving weekend.

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