Harassment Intake and Resolution Manager

1 day ago


Dorval, Canada Air Canada Full time
About Air Canada's HRHO

At Air Canada, we are committed to creating a workplace that is free from harassment and violence. Our Human Rights and Harassment Office (HRHO) is dedicated to preventing and resolving incidents of harassment and violence in the workplace. As a key member of our team, you will play a vital role in ensuring that our employees feel safe and supported.

Job Summary

We are seeking a highly skilled and experienced Conflict Resolution Specialist to join our HRHO team. As a Conflict Resolution Specialist, you will be responsible for responding to notices of occurrences of harassment and violence, providing guidance on the resolution process, and facilitating discussions to reach a resolution. You will work closely with employees, managers, and other stakeholders to resolve conflicts and prevent future incidents.

Key Responsibilities
  • Respond to notices of occurrences and provide guidance on the resolution process to employees and managers.
  • Facilitate discussions to reach a resolution and provide support to employees and managers throughout the process.
  • Work closely with employees, managers, and other stakeholders to resolve conflicts and prevent future incidents.
  • Develop and implement strategies to prevent harassment and violence in the workplace.
  • Provide training and education to employees and managers on conflict resolution and prevention.
Requirements
  • Minimum of 2 years of experience in conflict resolution and prevention.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of Canadian legislation on harassment and violence.
  • Experience working in a large corporation.


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