Counter Sales Representative

1 month ago


Woodstock, Ontario, Canada EMCO Corporation Full time

Job Opportunity

At EMCO Corporation, we're committed to our people and our customers. We're seeking a motivated and customer-focused individual to join our team as a Counter Salesperson at our EMCO Plumbing location in Woodstock, Ontario.

A Day in the Life

As a Counter Salesperson, you'll provide exceptional customer service by maintaining and stocking our counter sales area. You'll support customers by answering questions, picking, and entering orders, as well as providing support to our Inside Sales and Outside Sales functions.

Key Responsibilities

• Provide fast-paced counter service and sales consultations to customers

• Research products for customers and provide recommendations on our assortment of products

• Drive sales growth through ownership of counter merchandising, product promotion, and generating leads for our Outside Account Manager

• Enter, pick, and pack sales orders generated at the counter

• Maintain and clean the counter area, including merchandising displays

• Follow up on backorders with vendors and provide customers with accurate delivery dates

• Process returns and warranty claims to customers, both on account and cash sales

Qualifications

We're looking for a candidate with a positive attitude, a results-oriented mindset, and excellent customer service and organizational skills. A college or university degree, and 2+ years of experience in a fast-paced customer service environment, are also required.

What We Offer

At EMCO Corporation, we value our employees and offer a fun and dynamic work environment. We're committed to our Core Values of Generous Listening, Fairness and Caring, Trust and Respect, Straight Talk, and we're looking for someone who shares these values and is eager to grow with our company.



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