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Food Service Supervisor

2 months ago

Vaughan, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our café, ensuring that our customers receive exceptional service and that our food and beverage products meet the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Estimate ingredient and supplies required for meal preparation
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Team Management
    • Establish work schedules
    • Supervise 1 to 2 people, or 3-4 people
Requirements
  • Education
    • Secondary (high) school graduation certificate
    • Or equivalent experience
  • Work Experience
    • 1 year to less than 2 years of experience in a food service environment
  • Skills and Abilities
    • Excellent oral communication skills
    • Efficient interpersonal skills
    • Client focus
    • Flexibility
    • Team player
    • Dependability
Working Conditions
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
Language
  • English
Work Schedule
  • 30 to 40 hours per week