Front Office Manager

13 hours ago


Kingston, Ontario, Canada Easton's Group of Hotels Full time
{"title": "Front Office Manager", "description": "Job Summary

As a Front Office Manager at Easton's Group of Hotels, you will be responsible for overseeing the day-to-day operations of the front office, ensuring exceptional guest satisfaction, and maximizing hotel profitability. This role requires a strong leader who can motivate and train staff to deliver outstanding service.

Key Responsibilities
  • Manage front office staff, including scheduling, training, and performance evaluations.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Monitor and control labor costs, expenses, and revenue to achieve budgeted targets.
  • Ensure compliance with company policies, procedures, and brand standards.
  • Collaborate with other departments to provide seamless guest experiences.
Requirements
  • Bachelor's degree in Hotel Management or related field.
  • Minimum 3 years of front office experience, including management.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer

Easton's Group of Hotels offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

", "lang_code": "en-US"}

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