Customer Service Representative

2 weeks ago


Delta, British Columbia, Canada Century Group Full time

Are you passionate about delivering exceptional customer service and making a meaningful impact in the lives of seniors?

We are seeking an experienced Receptionist to join our team at Century Group, a leading provider of retirement living residences in Langley and Tsawwassen. As a key member of our community, you will play a vital role in ensuring the safety and well-being of our residents.

About the Role

This is a full-time opportunity for a highly organized and detail-oriented individual who can work effectively in a fast-paced environment. The successful candidate will be responsible for performing various reception, secretarial, and administrative duties, including:

  • Greeting and directing visitors, handling daily tenant requests, and responding to inquiries
  • Performing typing, computer, and filing duties, such as responding to emails, preparing correspondence, and maintaining resident records
  • Scheduling appointments, managing calendars, and coordinating events
  • Maintaining accurate records, reports, and databases
  • Providing exceptional customer service, resolving issues promptly, and ensuring resident satisfaction

Requirements

  • Grade 12 diploma and Receptionist or Administrative Assistant training from a recognized business program/school
  • Minimum of two years recent office experience, preferably in a receptionist role and in a seniors environment
  • Demonstrated proficiency in Google apps, basic accounting skills, and First Aid certification
  • Excellent communication, interpersonal, and problem-solving skills

About Us

Century Group is a privately owned group of retirement living residences that provides a supportive and inclusive community for seniors. Our mission is to create safe and vibrant communities where choices are valued, and seniors live active and purposeful lives. We offer a competitive extended medical and dental benefits package, opportunities for professional growth, and a dynamic work environment.

Estimated Salary: $55,000 - $65,000 per year



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