Senior Business Analyst

1 month ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Senior Business Analyst - Finance

The Vancouver Airport Authority is seeking a highly skilled Senior Business Analyst to join their Finance Department. As a key member of the team, you will be responsible for managing the business and technology aspects of core enterprise systems.

Key Responsibilities:
  • Oversee the day-to-day management of technology systems, including incident review and resolution, change management, vendor management, and business unit support.
  • Develop and document detailed process maps, workflows, scope definitions, and business requirements using business tools.
  • Elicit and articulate user, system, and operational requirements, including the development of process maps/flows and process descriptions.
  • Collaborate with the business to identify long-term requirements and priorities, evaluate future technology trends, and develop business systems strategies, plans, and architecture.
  • Configure, test, and troubleshoot vendor-packaged solutions and integrations to ensure system functionality.
  • Manage system implementations, ensuring alignment with business needs and technical requirements.
  • Manage vendor relations for software and consulting services, including drafting and reviewing contracts, preparing IT specifications for RFPs, and overseeing software licenses and compliance.
  • Provide multi-channel support for applications, including responding to queries, resolving issues through root cause analysis, and coordinating with business units and vendors for software updates and patches.
  • Create and present business cases, including cost/benefit analyses, to support decision-making.
  • Mentor business and junior resources in business analysis, technical troubleshooting, and application support skills.
Key Qualifications:
  • At least 10 years' post-degree experience implementing and supporting enterprise-class applications in medium to large-sized organizations, plus at least 5 years of business analysis and project management experience (senior level), supplemented by a bachelor's degree in Computer Science, Business Administration, or a related field; or an equivalent combination of training and experience.
  • Excellent interpersonal, negotiation, and mediation skills to promote/negotiate client group acceptance and implementation of new/revised programs/products and services.
  • Strong ability to apply knowledge of ERP financial modules relating to designated business areas, as well as understanding the interdependencies between modules.
  • Proven ability to manage multiple complex IT activities and projects efficiently under tight deadlines, with a focus on service delivery and proactive solutions.
  • Strong project management skills, including proven on-time, on-budget delivery of medium-scale projects.
  • Strong vendor management and relationship-building skills.

At YVR, we offer a dynamic work environment, competitive compensation, and comprehensive benefits package. We are committed to supporting your personal and professional growth, and we encourage you to apply if you are a motivated and experienced professional looking for a new challenge.

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