Guest Experience Specialist

2 days ago


Calgary, Alberta, Canada Marriott International, Inc Full time

We are seeking a motivated Guest Experience Specialist to join our team at The Westin Calgary. In this role, you will be responsible for delivering exceptional guest experiences that exceed expectations.

About the Job

As a Guest Experience Specialist, you will be empowered to move about your space and take initiative to address guest requests and operational needs. You will work closely with other team members to ensure seamless service delivery and maintain a safe and professional work environment.

Key Responsibilities:
  • Deliver exceptional guest experiences through proactive and timely assistance.
  • Maintain accurate records and reports of guest interactions and transactions.
  • Collaborate with colleagues to resolve guest issues and concerns.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • No prior experience is required, but a positive attitude and strong communication skills are essential.
Benefits

We offer a competitive salary and benefits package, including:

  • A base salary of $35,000 per year, depending on location and experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
Why Join Our Team?

At Marriott International, we are committed to empowering guests to regain control and enhance their well-being while traveling. As a Guest Experience Specialist, you will have the opportunity to make a meaningful impact on our guests' lives and contribute to our mission of becoming the preeminent wellness brand in hospitality.



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