Hotel Receptionist

2 weeks ago


Happy ValleyGoose Bay, Canada The Labrador Inn Full time

The Labrador Inn is seeking a skilled and detail-oriented Hotel Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms, ensuring accurate and efficient processing.
  • Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and provide information on hotel facilities and services.
  • Communication: Answer telephone and relay telephone calls and messages, and provide general information about points of interest in the area.
  • Financial Transactions: Process guests' departures, calculate charges, and receive payments, as well as balance cash and complete balance sheets and related forms.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Emergency Procedures: Follow emergency and safety procedures, and perform light housekeeping and cleaning duties as needed.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and maintain attention to detail. If you are a team player with a client-focused approach, we encourage you to apply for this exciting opportunity.

Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Dental plan, health care plan, and permanent employment.
  • 35 to 40 hours per week, with a flexible schedule.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we look forward to hearing from you.


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