Senior Salon Operations Manager

2 weeks ago


Edmonton, Alberta, Canada Hair Palace Beauty Supply & Salon Full time
Job Description

We are seeking a highly organized and experienced Senior Salon Operations Manager to join our team at Hair Palace Beauty Supply & Salon. In this role, you will be responsible for overseeing the day-to-day operations of our salon, ensuring that all tasks are completed efficiently and effectively.

About the Role

The ideal candidate will have a strong background in managing salon operations, with a minimum of 1 year of experience in a similar role. You will be responsible for:

  • Directing and controlling daily operations to ensure seamless delivery of services to clients.
  • Evaluating daily operations to identify areas for improvement and implement changes as needed.
  • Planning and organizing daily operations to optimize efficiency and productivity.
  • Establishing or implementing policies and procedures for staff to ensure consistency and quality in service delivery.
  • Planning and controlling budget and inventory to minimize costs and maximize revenue.
  • Managing contracts for advertising or marketing strategies to promote the salon's brand and attract new customers.
  • Hiring, training, and supervising staff to ensure they have the necessary skills and knowledge to provide exceptional customer service.
  • Addressing customers' complaints or concerns in a professional and timely manner.
Requirements

To be successful in this role, you will need to possess:

  • Excellent leadership and management skills to motivate and inspire your team.
  • Strong organizational and planning skills to prioritize tasks and manage multiple projects simultaneously.
  • Effective communication and interpersonal skills to build strong relationships with colleagues, clients, and external partners.
  • Able to work independently with minimal supervision.
Benefits

In return for your expertise, we offer a competitive salary and benefits package, including:

  • Estimated annual salary: $55,000 - $65,000, based on industry standards and location.
  • Bonus structure to recognize and reward outstanding performance.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment where you can grow and thrive.
About Us

Hair Palace Beauty Supply & Salon is a leading provider of beauty services and products, committed to delivering exceptional customer experiences and building long-term relationships with our clients. We are passionate about creating a positive and inclusive work environment, where everyone has the opportunity to succeed and grow.



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