Senior Salon Operations Manager
2 weeks ago
We are seeking a highly organized and experienced Senior Salon Operations Manager to join our team at Hair Palace Beauty Supply & Salon. In this role, you will be responsible for overseeing the day-to-day operations of our salon, ensuring that all tasks are completed efficiently and effectively.
About the RoleThe ideal candidate will have a strong background in managing salon operations, with a minimum of 1 year of experience in a similar role. You will be responsible for:
- Directing and controlling daily operations to ensure seamless delivery of services to clients.
- Evaluating daily operations to identify areas for improvement and implement changes as needed.
- Planning and organizing daily operations to optimize efficiency and productivity.
- Establishing or implementing policies and procedures for staff to ensure consistency and quality in service delivery.
- Planning and controlling budget and inventory to minimize costs and maximize revenue.
- Managing contracts for advertising or marketing strategies to promote the salon's brand and attract new customers.
- Hiring, training, and supervising staff to ensure they have the necessary skills and knowledge to provide exceptional customer service.
- Addressing customers' complaints or concerns in a professional and timely manner.
To be successful in this role, you will need to possess:
- Excellent leadership and management skills to motivate and inspire your team.
- Strong organizational and planning skills to prioritize tasks and manage multiple projects simultaneously.
- Effective communication and interpersonal skills to build strong relationships with colleagues, clients, and external partners.
- Able to work independently with minimal supervision.
In return for your expertise, we offer a competitive salary and benefits package, including:
- Estimated annual salary: $55,000 - $65,000, based on industry standards and location.
- Bonus structure to recognize and reward outstanding performance.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment where you can grow and thrive.
Hair Palace Beauty Supply & Salon is a leading provider of beauty services and products, committed to delivering exceptional customer experiences and building long-term relationships with our clients. We are passionate about creating a positive and inclusive work environment, where everyone has the opportunity to succeed and grow.
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