Senior Salon Operations Manager
2 weeks ago
We are seeking a skilled and experienced Senior Salon Operations Manager to join our team at Mr. Barber.
About the RoleThe ideal candidate will have a proven track record of managing salon operations, including budgeting, inventory control, and staff supervision. Strong communication and interpersonal skills are essential for this role, as you will be responsible for addressing customer complaints and concerns in a professional and efficient manner.
You will be responsible for planning, organizing, directing, controlling, and evaluating daily operations, ensuring that all tasks are completed to a high standard. Your ability to work well under pressure in a fast-paced environment is crucial.
This is a permanent position, working 30 hours per week. You will be required to communicate effectively with customers and staff in English.
Key Responsibilities- Manage salon operations, including budgeting and inventory control
- Supervise and train staff members to ensure they meet performance expectations
- Address customer complaints and concerns in a professional and efficient manner
- Plan, organize, direct, control, and evaluate daily operations
- Work collaboratively with other team members to achieve common goals
- Secondary (high) school graduation certificate
- At least 2 years of experience in a similar role
- Excellent oral and written communication skills
- Ability to work well under pressure in a fast-paced environment
- Flexibility and adaptability
- Judgement and reliability
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. This includes a range of benefits, such as opportunities for career development and growth within the company.
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